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WHERE CAN I RECEIVE MY ORDER?

Remember that you can indicate a delivery address different from the customer's address. This is very useful in cases where you want to make a gift, if you spend more time at work than at home or if you are going to be away from your usual address for a while.

 HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AND WHAT IS THE SHIPPING COST?

 Delivery times depend on the destination of the order placed, and will begin to count from the moment we receive payment for it. They always refer to working days.

WHAT IS THE DELIVERY PROCESS?

Once your order has been processed, we will send you a shipping confirmation email (when your order is about to leave the warehouse). You will receive your order at the specified address within the agreed delivery time.

If you have any questions about the costs or the delivery process, please contact us at mailbox@outer-vision.com. 

Time for the refund of the amount of the return of an online purchase: It is usually a matter of hours, but at most it will take 4-5 days, and we will notify you by e-mail that we have done it.
In any case, you will always have the refund of the amount of your purchase within 14 calendar days from the day you informed us of your intention to make the return, as established by Law 3/14.